Palm Beach Gardens
High volume personal injury law firm is seeking an INTAKE SPECIALIST for its Veterans and Social Security Department. Ideal candidate will have receptionist, law firm call center and/or telemarketing experience, be bilingual, have strong computer experience and be able to handle a heavy call volume. Position is full-time with benefits.
QUALIFICATIONS/ REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty/ responsibility satisfactorily.
The requirements listed below, are representative (but not exhaustive) of the knowledge, skill, and/or ability required:
-Bilingual preferred (English and Spanish) verbal and written communication skills
-Previous call center/ law firm reception experience preferred
-Punctual, dependable, and reliable
-Possess excellent communication and interpersonal skills
-Ability to work both independently and with others
-Computer skills including working knowledge and ability to utilize applicable software programs
-Knowledge of customer service principles and practices
-Strong listening skills